Support & Contact
If you have any questions or concerns, please feel free to contact us
Contact Form
Please use the form below to contact us
Other Contact Methods
Email Support
For technical issues, account questions, or other support needs, please contact us by email.
Email Address:
support@allisone.co.jp
Emergency Contact
If you have account security concerns or suspect unauthorized access, please contact us immediately.
Emergency Contact:
security@allisone.co.jp
- Registered email address
- Detailed description of your inquiry
- Error messages (if applicable)
- Your environment (PC/smartphone/tablet, browser type, etc.)
We will never ask for your password or credit card information.
Frequently Asked Questions
Please check here before contacting us
I can't log in to my account
If you forgot your password, please use Password Reset.
If you forgot your email address, please use Email Address Lookup or contact support.
I'm not receiving emails
Please check your spam folder.
If you still don't receive emails, please verify your email address and contact support.
I suspect unauthorized access
Please contact our emergency contact immediately.
Also, please change your password promptly using Password Reset.
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