Legal Information / Business Disclosure
About This Page
This page provides business and legal information required under Japanese law ("Act on Specified Commercial Transactions" / 特定商取引法) and applicable consumer protection regulations. This information is provided for transparency and to comply with various international consumer protection requirements.
About Our Service Audience
"Reading Forest" is a general-purpose service, not a child-directed platform. While users of all ages are welcome, children under 13 may only use this service with parental consent and supervision.
Age-Based Advertising Controls
Free plan users see age-appropriate advertisements. We collect date of birth during registration to implement technical advertising controls.
- Under 13: No advertisements (COPPA compliant)
- Ages 13-17: Non-personalized ads only (no behavioral tracking)
- 18 and over: Standard advertisements
| Business Name | Allisone Co., Ltd. (株式会社アリソン) |
|---|---|
| Representative | Kiyotsugu Arai (新井清嗣) |
| Business Address | 354 Shikamuro, Iwatsuki-ku, Saitama-shi, Saitama 339-0001, Japan (〒339-0001 埼玉県さいたま市岩槻区鹿室354番地) |
| Phone Number | Available upon request *Support is provided via email |
| Contact Information |
Email: support@allisone.co.jp Contact Form: Click here |
| Pricing |
Prices shown on the pricing page (tax included) - Free Plan: $0 - Personal Plan: $2.99/month - Group Plan: $4.49/month~ (from 2 members, varies by group size) |
| Additional Fees | None *Internet connection fees are the customer's responsibility |
| Service Availability |
- Free Plan: Available immediately after registration - Paid Plans: Available immediately after payment completion |
| Payment Methods | Credit/Debit Card (via Stripe) Accepted cards: Visa, Mastercard, American Express, JCB, Diners Club |
| Billing Cycle |
Monthly subscription: Automatically charged on your billing date each month Initial charge: At subscription start |
| Payment Processing | Credit card payments are processed immediately. Actual charge date depends on your card issuer's policies. |
| Cancellation & Refund Policy |
【Subscription Cancellation】 - Cancel anytime from your dashboard - Service continues until the end of your current billing period - No future charges will occur after cancellation 【Refunds】 - As a digital service, refunds are generally not provided - If service is unavailable for 7+ days due to our fault, we will refund the affected period on a pro-rata basis - For refund requests, please contact support@allisone.co.jp 【Right of Withdrawal (EU Users)】 - Under EU Consumer Rights Directive, you have a 14-day right of withdrawal - However, by starting to use the digital service immediately after purchase, you acknowledge waiving this right - If you do not use the service within 14 days of purchase, you may request a full refund |
| Disputed Charges |
If you see an unrecognized charge, please contact support@allisone.co.jp first. We will investigate and respond appropriately after verifying your identity. |
| Nature of Service |
This is a digital service (reading record management application), not a physical product. Returns are not applicable as this is a subscription-based digital service. |
| System Requirements |
- Supported Browsers: Chrome, Firefox, Safari, Edge (latest versions recommended) - Internet connection required - JavaScript must be enabled |
| Legal Compliance |
This page is provided in compliance with: - Japanese Act on Specified Commercial Transactions (特定商取引法) - EU Consumer Rights Directive - Applicable consumer protection laws in your jurisdiction |
Privacy Policy
For information about how we handle your personal data, please see our Privacy Policy.
Terms of Service
Use of this service requires agreement to our Terms of Service.